Shipping Policy
Thank you for shopping at Amren Fashion! We strive to provide a seamless shopping experience, and this Shipping Policy outlines important information about how we handle orders and deliveries. Please read this policy carefully before placing an order.
1. Order Processing Time
Since we operate on a dropshipping model, all products are shipped directly from our trusted suppliers or manufacturers.
Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed.
Delays: In rare cases, processing may take longer due to high order volumes, supplier delays, or inventory issues. If your order is delayed, we will notify you via email.
2. Shipping Methods and Delivery Times
We partner with reliable shipping carriers to deliver your orders. Shipping methods and delivery times vary depending on the product, supplier, and destination.
Standard Shipping: Delivery typically takes 7-21 business days after processing, depending on the destination.
Expedited Shipping: If available, expedited shipping options will be displayed at checkout. Delivery times for expedited shipping vary but are generally faster than standard shipping.
Please note that delivery times are estimates and not guaranteed. Factors such as customs clearance, weather, or carrier delays may impact delivery.
3. Shipping Destinations
We currently ship to [list countries or regions you ship to]. If your country is not listed, please contact us to inquire about availability.
4. Shipping Costs
Shipping costs are calculated at checkout based on the product weight, dimensions, and destination. Some items may qualify for free shipping, which will be clearly marked on the product page.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. If you do not receive this information within 5 business days, please contact us at amrenfashion@gmail.com.
6. Customs, Duties, and Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the product price or shipping cost and are determined by the destination country's customs office.
7. Undeliverable or Lost Packages
If a package is returned to us as undeliverable (e.g., due to an incorrect address), we will contact you to arrange reshipment. Additional shipping fees may apply.
If your package is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue.
8. Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us within 7 days of delivery. We will work with the supplier to resolve the issue, which may include a replacement, refund, or store credit.
9. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: amrenfashion@gmail.com
Phone: [your phone number, if applicable]
Address: [your business address, if applicable]
Thank you for choosing Amren Fashion! We appreciate your business and are here to help with any shipping-related concerns.